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FAQ's

A wealth of good questions with even better answers

  • Can I try SyncSketch for free?

    Yes, there is a free plan (Light) and a 14-day trial for every paid plan! We have our 'Light' plan which is free and for the occasional use - which you and your entire team can use at your leisure. If...

  • What is the Light / Free Plan?

    ... and what are my limitations on this free plan Background Coming from the visual effects and animation industries, we created SyncSketch as a free tool for individual artists and students who want ...

  • Can I buy a license for SyncSketch?

    What to know about the legal use of SyncSketch SyncSketch, like many other entirely web-based tools does not offer a product license to purchase but is an entirely subscription based web service. You ...

  • Is there was a way to have a markup last for multiple frames?

    The different modes for keeping drawings visible for multiple frames There is a mode to display drawings until the next one appears. You will find the menu in the player (the 'H' Symbol) and it works ...

  • How do you upload something?

    Pick the fastest path for uploading your files If you are not a registered user on syncsketch you can upload here: https://syncsketch.com/playground/ If you are a registered user on syncsketch (sign u...

  • I need an invoice - where can I find it?

    Receipts or Invoices are sent to our users automatically Every paying workspace owner with a paid plan should receive your payment receipt automatically to the email you registered with.  To find them...

  • Can I set an approval status?

    Set your items to be 'approved', 'reviewed', 'ip', 'on hold' etc For each item you can set the status for an item from within the review, ont he bottom right (see the checkmark symbol) given you have ...